Make Better Decisions with Firmatek Cloud
At Firmatek, we believe that your complex, ever-changing environments can make decision-making difficult. We exist to provide you with the data, insights, and confidence to make the best decisions possible in a timely manner. We designed Firmatek Cloud to improve everything about your decision making process including faster access to your information and workflows designed to maximize collaboration between you, your colleagues, and us.
Improved Data Visualization and Analysis
With Firmatek Cloud, you can better visualize and analyze your data. We worked with many of you, our clients, to develop Firmatek Cloud from the ground up, and to give you tools that will help take your business and the work you do to the next level. We started with the things that were most important to clients, like online stockpile markups and interactive visualization of sites. There are a number of key features that you can use in Firmatek Cloud today that will help you easily visualize, download, and analyze your data in new and improved ways.
Key Features
Data Management
It’s your data. You can access and download it any time you wish instead of submitting requests.
Material Management
To help keep you organized, stockpile markup and review will use only the official product codes, material names, and densities.
User Roles
Assign different roles and associated permissions to different team members.
Retroactive Changes
Make material and product changes and apply those updates retroactively with full accuracy to previous historical deliverables.
Improved Visualization
Interactive visualization of all your sites. Find all of your deliverables in one place.
Improved Messaging
See important notifications, alerts, required actions, and recent activity.
Firmatek Cloud Support Resources
First-Time Cloud Users
We have worked hard to ensure that from the moment you receive your Firmatek Cloud invitation email, you can jump in and improve your daily workflow immediately. We’ve also worked to ensure the most compatibility possible using just one simple thing to make things easy for you and your entire team: the browser.
Frequently Asked Questions
Visit our comprehensive Firmatek Cloud FAQ page for information about logging in, deliverables, drone photo uploading tips, and so much more. The FAQ guides you through assigning access and permissions, navigating the message center, notifications and alerts, sites management, surveys and deliverables, uploading drone photos, customer markups, and help and feedback.
Support Tickets
The Firmatek support team is only an email away. If you have questions or concerns, we’re here to help. A member of our team will reach out and will work with you to determine the root of the issue and discuss the next best steps. We’re here to help you navigate Firmatek Cloud with ease and efficiency.